Passionate software engineer with 8+ years of hands-on experience in software development and IT operations across multiple industries. Working with AI-driven solutions, backend architecture, and cloud-native technologies.
Building conversational AI platforms for customer service automation. Focusing on RAG (Retrieval-Augmented Generation) systems and scalable AI agent management.
RAG systems, Large Language Models, NLU engines, conversational AI platforms
NestJS, FastAPI, microservices, message-driven architecture, real-time systems
Kubernetes, Helm, Terraform, Azure, AWS, CI/CD automation
Team collaboration, supporting colleagues, technical discussions, process improvement